by KrayolaKat » Thu Aug 13, 2009 11:34 am
TMS... I think they have 2 or 3 people working there. Who knows, they might be outsourcing too!
One woman who answers the phone acts like you are bothering her! (Helen) and the other I finally spoke to last Friday was very polite and helpful but did not tell me what I wanted to hear. (Lori)
Has anybody else encountered this problem:
Last Friday I contacted TMS for the 4th time about the difference of $24 between my actual UI benefit and the estimated UI benefit on the TMS paperwork. I even sent them a pdf of the statement from NJ umemployment stating my actual benefit which is as I said above $24 less than the estimated by TMS on July 9th. Well, last week's phone call finally netted their answer. That the $25 we all receive from the Feds for every UI week is my difference. In other words, Gannett will not be responsible for that $24! Is this legal? Can Gannett opt out of fullfilling the correct total of my base pay that they should be paying in the weekly TPP payment?
Has anyone else encountered this with TMS and Gannett? Please let me and others know. Thanks!
TMS... I think they have 2 or 3 people working there. Who knows, they might be outsourcing too!
One woman who answers the phone acts like you are bothering her! (Helen) and the other I finally spoke to last Friday was very polite and helpful but did not tell me what I wanted to hear. (Lori)
Has anybody else encountered this problem:
Last Friday I contacted TMS for the 4th time about the difference of $24 between my actual UI benefit and the estimated UI benefit on the TMS paperwork. I even sent them a pdf of the statement from NJ umemployment stating my actual benefit which is as I said above $24 less than the estimated by TMS on July 9th. Well, last week's phone call finally netted their answer. That the $25 we all receive from the Feds for every UI week is my difference. In other words, Gannett will not be responsible for that $24! Is this legal? Can Gannett opt out of fullfilling the correct total of my base pay that they should be paying in the weekly TPP payment?
Has anyone else encountered this with TMS and Gannett? Please let me and others know. Thanks!